Granting access to your account: webmasters and collaborators

When someone else — a webmaster, a web design agency, a coworker — needs to manage your server, never share your password. The Manager lets you invite them by email with their own user, decide exactly what they can access, and revoke it instantly when it is no longer needed.

Types of access

When inviting, you choose the scope of the access:

• Specific services only (recommended for a webmaster): you select which VPS or IP subnets they can see and manage. On those services they can operate in full detail — restart, reinstall, resize, backups, firewall, console — but they cannot see the rest of your account: no billing, no balance, none of your other services, and they cannot create or delete servers.
• Global access: they see and manage the whole account just like you: every service, creating new servers, billing, etc. Reserve it for people you fully trust.

In addition, the "Can manage accesses" switch lets the invited person invite others in turn (for example, an agency onboarding its own technicians), always with a scope equal to or smaller than their own.

How to grant access (account owner)

1. Log in at manager.ginernet.com.
2. In the sidebar, open Accesses.
3. Under "Invite a user", enter the person's email.
4. Choose the scope: Global access or Specific services only (tick the relevant VPS or subnets).
5. If you want them to onboard their own team, enable "Can manage accesses".
6. Click Send invitation.

The invitation stays "Pending acceptance" until the person accepts it from their inbox; you can resend or cancel it at any time and the link expires on its own. No account is created and no access is granted until the invitation is accepted.

What the invited person will see

1. They receive an email stating exactly which scope is granted, with a link to review the invitation.
2. If they don't have a Manager account, they create it right then (their own name and password); if they already have one, they just log in with that email and accept. The same account can access several companies and switch between them with the client selector.
3. Once inside, they will only see what you granted: with scoped access only their services appear, and the billing and account sections are not shown at all.

If you are the webmaster: what to ask your client

Send this article to the service owner and provide them with:

• Your email address (the one you want to work with).
• Which server(s) you need access to; or, if you will create new servers on their behalf, let them know you need global access.
• If your company has several technicians, ask them to enable "Can manage accesses": that way you can invite your colleagues yourself, each with their own user and limited to the same services, without bothering your client again.

Ongoing management

From Accesses, the owner can at any time:

• See the scope of each access (badges "Whole account" or "N services", with the list on hover).
• Edit the scope: add or remove services, or switch between global and scoped.
• Revoke: cuts the access instantly, but keeps the record so it can be reactivated in one click.
• Remove: deletes the link entirely (a new invitation would be needed to restore it).