Whether you have a shared hosting, or if you have a VPS or dedicated server with cPanel, you must set up your e-mail client with these data:
- Server:mail.yourdomain.com
- User: Your complete email account
- Password: You have defined it when creating the email account in cPanel
- To make sure that you are putting the username and password correctly, you can try through the webmail at http://yourdomain.com/webmail
- If you don’t remember what your password is, you can reset it as explained in step 7 of this guide.
Port configuration
- Recommended configuration (SSL / TLS)
- Security Encryption: SSL / TLS
- Identification method: Normal password
- IMAP port: 993
- POP port: 995 (We recommend NOT to use POP and always use IMAP)
- SMTP port: 465
- Alternative configuration (STARTTLS)
- Security Encryption: STARTTLS
- Identification method: Normal password
- IMAP port: 143
- POP port: 110 (We recommend NOT to use POP and always use IMAP)
- SMTP port: 587
How to set up Outlook
Do you have connection problem?
- The server only allows SSL TLS 1.2 / 1.3 connections as older versions of SSL are vulnerable.
- If you are a Windows / Outlook user, you must upgrade to Windows 10 and Outlook 2016 at least, previous versions are not supported..
- If you are a Mac OSX user, you must update to version 10.12 (Sierra) at least, previous versions are not supported.
- As an alternative to an operating system update, you can consider a change to your email client. We recommend Mozilla Thunderbird. Mozilla Thunderbird.
